Why wasn’t my bin cleaned?
If your bin is damaged, cracked or missing pieces that could be worsened by the cleaning process we will be unable to clean it until the issue is resolved (Contact your waste disposal service to inquire about receiving a new undamaged bin).
If your bin is not free of loose debris/waste we may be unable to clean it. Excessive animal waste will also prevent cleaning from being done. Please bag all animal waste to decrease any missed cleanings. We understand bags break and small amounts of waste will not stop our cleaning process.
If we were unable to clean your bin(s) you will be notified via text or email at the time of the missed service.